Issue with Connecting Pages on Facebook


We've now resolved the incident. Thanks for your patience.

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We are writing to inform you that we have identified an issue with connecting pages on Facebook. Some customers may experience incomplete retrieval of their connected pages, despite having granted all relevant permissions during the user access token creation process.

Please be advised that this issue is originating from the Facebook end, and our team is actively communicating with Facebook to resolve it as quickly as possible. In the meantime, we apologize for any inconvenience this may cause and appreciate your patience as we work to rectify the situation.

You can read more about the nature of this bug reported here:

Should you have any questions or concerns, please do not hesitate to reach out to our customer support team for assistance.

Thank you for your understanding.

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Began at:

Affected components
  • Web Application